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Stabilise™

Stabilise PauseApp support

Stabilise Pause
support.

Setup help, privacy information and practical troubleshooting for the iPhone app.

01 / 07

Set up app pauses

Open Stabilise Pause, go to Settings, then App pauses. In Pause with Screen Time, tap Turn on and approve Apple's Family Controls request.

Use Apple's picker to choose the apps, categories or websites where you want a pause. Stabilise Pause receives opaque Apple tokens for those selections, not readable Screen Time usage data.

When a shield appears, tap Start my pause. After the pause you can choose Not now or Open intentionally for a time you select.

02 / 07

If a pause does not appear

Open Stabilise Pause, then Settings and App pauses. Check that Pause with Screen Time is on and that your selection is still present.

If Family Controls access was removed in iPhone Settings, Stabilise Pause turns Screen Time pauses off rather than claiming protection is still active. Turn them on again from the app when you are ready.

Restarting the iPhone or changing Screen Time permissions can interrupt an active timed opening. If anything looks wrong, reopen Stabilise Pause so it can restore the current shield state.

03 / 07

Notifications

Notifications are optional for Screen Time pauses. They are used for backup handoff and reminders such as the end of a timed opening or a wind-down reminder you switch on.

If notifications are off, the core Screen Time shield and restoration flow can still work, but some fallback reminders may not appear.

04 / 07

Privacy and your data

Stabilise Pause does not send your journal entries, urge ratings, feelings, values or reflection patterns to Stabilise servers.

The Screen Time route uses Apple Family Controls tokens. The optional Shortcuts route can use an app name you choose or type into the Shortcut so the app can show the right local pause and timing information.

Depending on your iPhone backup settings, local app data may be included in your Apple backup. Stabilise does not receive that backup.

You can delete recorded history from Settings, Privacy and your data. Preferences needed for the app to work may remain.

Read the full privacy policy

05 / 07

Temporary storage warning

If Stabilise Pause cannot open its saved local database, it can start a temporary session instead of crashing.

The app shows a visible warning when this happens. New reflections in that temporary session may disappear when the app closes, and saved history cannot be deleted until the persistent store is available again.

Close and reopen the app before relying on new journal or reflection entries.

06 / 07

Breathing and grounding

Breathing practices are optional. You can turn breath focus off in Pause preferences and still use grounding, Urge Wave, journalling and the core pause flow.

The timing is a guide. Keep breathing in a way that feels comfortable, skip any pause you do not want, and stop if you feel dizzy, breathless or distressed.

07 / 07

Need more help

For app support, email coach@stabilisecoaching.com. Include what you were trying to do, your iPhone model, iOS version and what happened. Do not send journal text or other private reflection content unless you deliberately want to share it.

Stabilise Pause is not therapy, a diagnosis or a crisis service.

Urgent supportAustralia

If you need urgent help.

If you are in immediate danger in Australia, call 000. Lifeline is available on 13 11 14, Suicide Call Back Service on 1300 659 467, and Beyond Blue on 1300 22 4636.